Files
This article covers adding and using files, file-related parameters, and managing or expanding file storage.
Things to know before starting
- Provision of a default storage capacity of up to 200 MB for file uploads via computer or URL.
- Optimization of images to maintain quality and ensure successful uploads.
- Adjustment of image dimensions to fit the standard template width of 600 pixels.
- Use JPG, GIF, or PNG formats for maximum compatibility; PNG is recommended for transparency.
- Adherence to file size recommendations of under 1 MB for optimal performance, with a maximum limit of 5 MB.
- Availability of additional storage space for purchase as required.
- Processing of additional storage charges at the time of purchase is synchronized with the current subscription period.
- Non-refundable nature of storage purchases regardless of subsequent space reduction or add-on cancellation.
- Storage payments are synchronized with the current subscription cycle.
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Image requirements
- Header Image - strictly 600 pixels in width with a recommended height of less than 200 pixels for full display in preview panes; incorrect widths may cause image distortion or layout stretching.
- One-column Template - automatic height with a width of 600 pixels or less.
- Two-column Template - automatic height with a width of 250 pixels or less.
- Three-column Template - automatic height with a width of 150 pixels or less.
- Event Landing Page - recommended dimensions of 150 pixels in height and 800 pixels in width.
- Event Registration Page - recommended dimensions of 150 pixels in height and 800 pixels in width.
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File type
- PNG - ideal for all image types due to superior quality and full transparency support; highly effective for text and correcting distortions, though results in larger file sizes and remains uncompressed during upload.
- JPG - suitable for photographs due to its small file size; however, this format does not support transparency, uses compression during upload, and may cause distortion or poor rendering of text-heavy content.
- GIF - best for logos, simple graphics, and low-resolution images; provides small file sizes and basic transparency support without upload compression, but is limited to 256 colors and may appear grainy if web-unsafe colors are used.
Add files
Step-by-step instructions
Navigate to the "Content" section.
Click the "Files" button.
Click the "Add File" button.
Upload the file using one of the two available options.
Automatic processing and uploading of valid files.
Files storage management
Purchase additional storage
Step-by-step instructions
Navigate to the “Apps & Add-ons” page.
Press the "Additional file storage" button.
Use the slider on the Additional File Storage page to determine the required storage capacity.
Display of capacity details, including the amount included in the current subscription, the selected extra space, the total combined storage, and the monthly cost for the additional capacity.
Application of the "Update" button after selection to proceed.
Verification of capacity and price details in the Summary pop-up window, followed by finalization via the "Confirm" button.
Instant system update of the storage capacity upon successful payment processing.
Reduce storage
Step-by-step instructions
Navigate to the “Apps & Add-ons” page.
Press the "Additional file storage" button.
Use the slider on the Additional File Storage page to determine the required storage capacity.
Reduction of storage capacity via the slider.
Requirement to delete unnecessary files if the current usage exceeds the newly selected limit.
Confirmation of changes, followed by immediate billing for the updated storage capacity.
Canceling additional storage
Step-by-step instructions
Navigate to the “Apps & Add-ons” page.
Press the "Additional file storage" button.
Reduce additional storage to 0MB using the slider.
Confirmation of the cancellation process to finalize changes.
The storage capacity reverts to the default 200MB, and charges for additional space are discontinued starting with the next billing cycle.
