Two-factor authentication
This article explains how to set up, use, and remove two-factor authentication.
Things to know before starting
- Access to the Wooxy account requires a code generated within the Google Authenticator app on a mobile device.
- A set of 10 downloadable recovery codes is provided to serve as emergency keys when the primary device is inaccessible.
- Each recovery code is valid for a single two-factor authentication attempt and cannot be reused.
- These backup codes are essential for gaining account access in scenarios such as a lost device or a depleted battery.
- Codes should be downloaded as a text file or printed via the “Download Recovery Codes” link on the platform and stored in a secure location.
- The confidentiality of these codes is vital for maintaining account security and preventing unauthorized access.
Step-by-step instructions
Navigate to the “Settings” page.
Press the "Two-factor authentication" button.
Download and install the free Google Authenticator app for Android or iPhone on a mobile device.
Open the app, select the option to add a new account, then scan the QR code.
Scan the QR code displayed on the Wooxy platform pop-up window using the device's camera.
Input the verification code generated by the app into the corresponding field on the Wooxy platform.
Confirm the entry to officially sync Wooxy with Google Authenticator once the code is accepted.
Turn off two-factor authentication
Step-by-step instructions
Navigate to the “Settings” page.
Press the "Two-factor authentication" button.
Click the “Disable 2FA” button.
Enter the account password, then confirm the action to disable two-factor authentication.
