August 3, 2017

Import/Export

Here you can find a log of all your import and export tasks. You always can access download files generated before in case of need.

Things to know before you start:

  • Wooxy is a high load platform with a huge amount of data being processed 24/7, that’s why our system can not always provide your requested reports, logs, or Contact List exports immediately. For this purpose, we have a file generation queue.
  • Each action has a precise timestamp. It is taken according to the time of the account where the action was performed.

Step-by-step instructions:

  • Navigate to “Activity” section (Menu -> Activity)

  • Go to the Import/Export tab

The following data will be displayed in this section

CategoryEvent
StatusComplete
Error
In Progress
New
NameImport

Export

NOTE: Each task for exporting a report or log will have an active button to download the generated file itself.

Synchronization
Task IDAn internal number that is generated for debugging. If there are any difficulties with import, export, or synchronization – with this option you can quickly find the desired event.