August 3, 2017
Import/Export
Here you can find a log of all your import and export tasks. You always can access download files generated before in case of need.
Things to know before you start:
- Wooxy is a high load platform with a huge amount of data being processed 24/7, that’s why our system can not always provide your requested reports, logs, or Contact List exports immediately. For this purpose, we have a file generation queue.
- Each action has a precise timestamp. It is taken according to the time of the account where the action was performed.
Step-by-step instructions:
Navigate to “Activity” section (Menu -> Activity)
Go to the Import/Export tab
The following data will be displayed in this section
| Category | Event |
| Status | Complete |
| Error | |
| In Progress | |
| New | |
| Name | Import |
Export NOTE: Each task for exporting a report or log will have an active button to download the generated file itself. | |
| Synchronization | |
| Task ID | An internal number that is generated for debugging. If there are any difficulties with import, export, or synchronization – with this option you can quickly find the desired event. |
