April 5, 2019

Add payment methods

This article covers the process of adding and managing payment methods.

Things to know before starting

  • A credit card is the currently supported payment method.
  • The credit card must be valid and have sufficient available credit for the transaction.
  • Upon entering card details, a temporary $1.00 hold is placed to verify card validity. This hold is released immediately after successful verification.

Step-by-step instructions

  • Navigate to the "Settings" page or the profile menu in the upper-right corner.

  • Click the "Billing" button.

  • Find the "Payment Method" block and click the "Manage" button.

  • Click the "Add New Payment Method" button.

  • Fill in all required credit card information.

  • Click the "Save" button.

Payment methods management

Payment method management

Step-by-step instructions

  • Navigate to the "Settings" page or the profile menu in the upper-right corner.

  • Click the "Billing" button.

  • Find the "Payment Method" block and click the "Manage" button.

  • Review the list of added payment methods.

  • Management functions
    Icon caret
    • Change billing information: Click the payment method name.
    • Mark as primary: Click the "star" icon to set a method as the primary one.
    • Remove: Click the "bin" icon to remove a method.

Account balance runs low

When the account balance runs low, one of two scenarios will occur based on the account settings:

  • Auto-recharge: The account is automatically topped up according to the configured auto-recharge settings.

  • Balance Exhaustion: The account balance becomes negative, causing message send failures.

Using the auto-recharge feature is recommended to ensure continuous campaign operation and prevent service delays. More details on recharging the balance are available here.