November 19, 2020
Events
This article explains how to register new events on the platform and how to prepare and use files for event import.
Things to know before starting
- Custom events must be registered in the system before they can be used or imported.
- Event imports are only supported for the Default Contact List, as the system is designed to work with a single primary list.
- Contacts with a pre-existing Special Custom Source will be automatically assigned to it during the event assignment process.
- Events and their properties are immutable, meaning they cannot be edited or modified once created.
- Duplicate events will be saved in the Event Log if two identical events are imported; these entries cannot be deleted.
- Custom events must be created within the designated section of the platform to be recognized.
- Custom events enable defining and segmenting user groups based on existing event data and specific properties.
Step-by-step instructions
Navigate to the “Settings” page.
Press the "Events" button.
Click the “Add Event” button.
Enter the “Event” name.
Enter valid data into the input fields.
Select the Conversion checkbox if required.
Click the “Save” button.
