Viber pricing
This article outlines the Viber messaging pricing structure, which is determined by the destination country, message type, and the selected Sender Name.
Access to the Viber channel is available exclusively to subscribers of the Pro and Enterprise plans. Accounts in Trial Mode may utilize the Default Sender Name with a daily limit of up to 50 complimentary messages. Once account approval is granted, these free messages end, and standard billing applies.
Default Sender Name
This section details the billing process for messages sent via the Wooxy Sender Name. Charges are applied only for messages actually sent, using a pay-as-you-go pricing model that supports various message types within a single channel. Rates are determined by the recipient's phone number's country code, as registered on Viber.
An estimated cost is provided prior to launching a campaign. Each campaign is billed upon submission, provided there is sufficient balance in the Wooxy account. If funds are insufficient, the campaign will not be sent; however, it can be relaunched once the balance is replenished.
Registered Sender Name
This section outlines the financial requirements for registering and maintaining a custom Brand Sender Name.
Registration Costs: A custom Sender Name incurs a one-time registration fee ranging from USD 120 to 170, depending on the selected destination countries. Each Sender Name supports up to 20 countries; additional countries require registering a separate Sender Name at the standard cost.
Monthly Minimums: All registered Sender Names are subject to a minimum monthly fee. This fee acts as a "floor" payment and includes a specific volume of free messages (ranging from 2,000 to 32,500) based on the target regions.
Billing & Rollover: If fewer messages than the package allows, are still charged the minimum fee. Unused messages do not roll over to the next month and are forfeited at the start of the new billing period.
Pay-as-you-go: If traffic exceeds the included message volume, the pay-as-you-go system is activated. Charges for additional messages are billed at current rates.
Important! To ensure uninterrupted delivery after exceeding the minimum package, the Wooxy account must maintain a positive balance sufficient for pay-as-you-go billing.
