Condition blocks
This article describes all condition blocks that control which path a contact follows in a workflow and when the contact moves on to the next step.
Conditions
-
Filter
Divides contacts based on specific criteria. Contacts that meet the conditions exit via the TRUE path, and those that do not proceed via the FALSE path.
-
Contact in segment
Checks whether the contact is in a selected segment. Contacts that are in the segment exit via the TRUE path, and all others proceed via the FALSE path.
-
Wait
Delays a contact's progression by a specified number of minutes, hours, or calendar days, or until a specific day of the week and time is reached. The advanced settings allow sending based on the contact's time zone and blocking sending on weekends, so messages arrive at a convenient time for each contact.
-
A/B Split
Randomly divides contacts into two separate paths based on a configured percentage, to test different journey variations.
-
Volume Split
Assigns a specific number of contacts to Path A and directs the remaining contacts to Path B. The advanced settings allow resetting the counter, so the distribution between paths starts again from zero.
-
Date Split
Routes contacts based on the calendar: contacts that reach the block on or before a specified date follow Path A, and all others follow Path B.
-
Multivariate Split
Evenly distributes contacts across multiple paths (as many as needed), to compare the performance of several variations at the same time.
