June 30, 2020

Sources

This article explains how to create and use contact sources and provides a detailed description of them.

Step-by-step instructions

  • Navigate to the “Settings” page.

  • Press the "Sources" button.

  • Click the “Add Source” button.

  • Enter Source name, Customer Source ID, CAC (customer acquisition cost), and currency.

  • Click the “Save” button.

  • Source’s details
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    • Direct - traffic generated when a user enters the website address directly into the browser bar, accesses bookmarked pages, or uses saved URLs.
    • Organic search - the primary traffic channel where search engines display website pages as answers to specific user information queries.
    • Paid search - traffic originating from paid advertisements displayed within search engine results for targeted search queries.
    • Referral - visits originating from external websites that contain links pointing to your site.
    • Social - traffic acquired via social networks, including links in community posts, paid advertisements, and influencer collaborations.
    • Display - visits resulting from banners, videos, and audio advertisements placed on third-party websites through media networks.
    • Email - a retention-focused source using newsletters to re-engage existing customers and encourage repeat visits.
    • Other - traffic from various sources that web analytics systems cannot automatically categorize, such as marketplaces, coupon sites, price comparison systems, catalogs, and online magazines.