March 18, 2018

Contact list

This article describes how to create a Contact List and explains all available settings for a specific list. Note! After adding a new domain to the account, the system automatically creates a new Default Contact List. Each domain has its own dedicated contact lists.

Things to know before starting

  • Wooxy is optimized for use with a single list, typically eliminating the need for multiple lists.
  • Separate lists can be created if necessary, but they operate independently, so contact and list data remain siloed per list.
  • The total number of contacts affects the Monthly Plan; however, increased volume may affect the total invoice amount.
  • Familiarity with anti-spam practices and requirements is mandatory before creating a list using the bulk email service.

Step-by-step instructions

  • Select the appropriate domain from the drop-down menu in the lower-left corner if multiple domains are active.

  • Navigate to the "Audience" section.

  • Click the "Lists" button.

  • Click the "Create" button.

  • Type in the Contact List default data to be used in messages.

  • Set the "Advanced Settings" of the Contact List if necessary.

  • Click the "Create list" button to finish.

  • Contact list settings
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    • List name - the name of the list. It is recommended to choose a simple and meaningful name.
    • From Email - the default address from which contacts will receive emails.
    • From Name - the default sender name that contacts will see in their inbox.
    • Reply-To Email - an optional address for receiving replies if needed, directed somewhere other than the From Email.
    • Reply-To Name - an optional name that contacts see when replying. If left blank, the From Name is used by default.
    • SMS From Name - the default sender name for SMS campaigns and automations; this can differ from the email From Name.
    • Company - the official name of the company, including the incorporation type, used for footer information.
    • Country - the name of the country where the office or company is registered.
    • State/Province - the state or province of the company's registration.
    • City - the city where the office or company is located.
    • Zip code - the postal code for the registered address (also known as CAP, CEP, PIN, Eircode, PSČ, PLZ, etc.).
    • Address line 1 - the company's primary physical address for direct mail.
    • Address line 2 - an additional line for the physical address if the first field provides insufficient space.