July 3, 2024
Data received from Calendly integration
This article describes all data received following the Calendly integration, including instructions on how and where to use it.
Things to know before starting
- Contacts not present in the Default Contact List are automatically added when a meeting is booked, along with the contact details provided.
- Events and Sources generated by the Calendly integration are protected from deletion; these elements can be removed only after the integration is terminated.
- Upon receiving a webhook, the system adds or updates the contact in the Default Contact List with "Calendly" as the source.
- Simultaneously, a "Calendly" entry is created in "Contact Sources" and a corresponding event (e.g., calendly_event_created or calendly_event_canceled) is generated in the events section.
- Variable values are not displayed in the template preview feature. They are used exclusively within the automation throughout its lifecycle.
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Contact variables
- {{name}}
- {{firstName}}
- {{lastName}}
- {{email}}
- {{contactTimezone}}
- {{customerSourceId}}
- {{sourceId}}
- {{sourceName}}
- {{phoneNumber}}
Important! Following a Calendly event, the system triggers a "Fire Event" that includes variables for use as dynamic content in Templates.
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Template variables
- {{contact_name}} - the full name of the person who scheduled or canceled the event.
- {{contact_first_name}} - the first name of the person who scheduled or canceled the event.
- {{contact_last_name}} - the last name of the person who scheduled or canceled the event.
- {{contact_email}} - the email address of the person who scheduled or canceled the event.
- {{event_name}} - the name of the event that was scheduled.
- {{event_owner}} - the name of the calendly user who owns the event.
- {{event_created_at}} - the date and time when the event was created/scheduled.
- {{event_url}} - the url for the event details page on calendly.
- {{event_reschedule_url}} - the url that allows the invitee to reschedule the event.
- {{event_cancel_url}} - the url that allows the invitee to cancel the event.
- {{event_utm_campaign}} - utm campaign parameter.
- {{event_utm_source}} - utm source parameter.
- {{event_utm_medium}} - utm medium parameter.
- {{event_utm_content}} - utm content parameter.
- {{event_utm_term}} - utm term parameter.
- {{event_timezone}} - the time zone in which the event is scheduled.
- {{event_start_time}} - the start date and time of the event.
- {{event_end_time}} - the end date and time of the event.
- {{location_type}} - the type of location for the event.
- {{location_location}} - the main location.
- {{location_additional_info}} - additional information about the location.
