November 19, 2018
SMS templates
This article describes how to create, update, and manage SMS templates. Each SMS template includes a preview option to verify its appearance before dispatch. Detailed information about this feature is available here.
Things to know before starting
- Standard SMS capacity of 160 Latin characters, with a reduced limit for other alphabets (e.g., 70–80 characters for Cyrillic).
- Automatic splitting of messages into multiple parts when character limits are exceeded, with each part billed separately.
- Inclusion of spaces and punctuation marks in the total character count.
- Important! Template creation and management are unavailable until a domain is added and verified within the account.
- Access to template management depends on the assigned user role, as permissions vary by role. More details are available in the dedicated article.
Step-by-step instructions
Navigate to the "Content" section.
Click the "Templates" button.
Click the "Create" button.
Select "SMS" as the channel.
Enter the template name in the "Title" field.
Compose the SMS text, optionally including variables and emojis.
Click the "Save" button.
