September 15, 2020
Telegram templates
This article describes how to create, update, and manage Telegram templates. Each Telegram template includes a preview option to verify its appearance before dispatch. Detailed information about this feature is available here.
Things to know before starting
- Important! Template creation and management are unavailable until a domain is added and verified within the account.
- Access to template management depends on the assigned user role, as permissions vary by role.
- Flexible button layout with support for up to 10 rows and 8 buttons per row (available for all blocks except Media Gallery).
- Comprehensive file support for images (PNG, JPEG, GIF) and documents (PDF, ZIP), with a maximum file size of 5 MB.
- Automated file management where all uploaded assets are instantly saved to the account's "Files" section.
- Text enhancement using variables, emojis, and ribbon elements to improve readability.
- Content modularity allows blocks to be easily rearranged using directional arrows.
Step-by-step instructions
Navigate to the "Content" section.
Click the "Templates" button.
Click the "Create" button.
Select "Telegram" as the channel.
Enter the template name in the "Title" field.
Use the "Add content" button to create blocks: Text, Image (with description), File (with description), or a Media gallery (up to 10 images).
Modify existing templates using the "Edit" button, and ensure all changes are saved before exiting.
Click the "Save" button.
