July 8, 2019

Account registration

This article provides a step-by-step guide to registering for a Wooxy account.

Things to know before starting

  • Important! By using Wooxy or signing up for an account, to the Wooxy Terms of Use and acknowledge that read our Privacy and Anti-Spam Policies.
  • An email address used to create a teammate or any other account on the Wooxy platform cannot be used to register a new account. To register with an email address already used in the Wooxy system,  can use the Gmail Alias Trick (Plus Tagging).
  • An account can also be created via Google.
  • The data entered during the registration process is important for account analysis, so we recommend providing accurate information.
  • We recommend having a domain or a business email address before starting. This is required for registration.
  • The domain or domain email must be new to our system and not previously used.
  • After signing up with Wooxy, all accounts run in a Trial Mode. As a result, some features are not available. To access all admin panel features, such as creating Templates, Campaigns, and A/B Tests, adding an audience to the Contact Lists, etc., and sending test messages,  verify the domain.

How to start registration

  • Go to the Wooxy website.  

  • Click the “Sign up” or “Start a free trial” button.

Registration step 1: Personal data

To begin, fill in all required personal information for registration, or use a Google account to sign up.

Personal data
  • Registration field description
    Icon caret
    • First name – the required field. This name will be displayed in the created account.
    • Last name – the required field. This name will be displayed in the created account.
    • Email – the required field. This email address will be used to confirm account registration. This email address will be used to log in to the Wooxy account. Here are the email address requirements:
    • Unacceptable symbols: spaces, ” “, < >, ( ),[ ], %, ?,!,+,=,/,*
    • A dot cannot be the first or/and the last symbol on both parts of the email address.
    • The maximum email address length is 256 symbols.
    • Password – the required field. The password must contain at least 6 characters. Strong passwords should include a mix of uppercase and lowercase letters, numbers, and special characters.
    • ReCAPTCHA is a Google security measure that helps distinguish human users from website bots. Mark the checkbox to pass the verification.
    • Before continuing with registration, please read our Terms of Use and Privacy Policy. Marking the checkbox is required. Please check the box next to this field if to the Terms of Service and the use of personal data.
    • Press the “Create account” button.
    • Confirm r registration by clicking the link in the email sent to the previously specified email address.
    • In case  haven’t received the email with the confirmation link.  can resend this email by pressing the “Resend” button, but no more than once every 60 seconds. Before resending, please check all the folders, including “Spam”.

Sign up with Google

In Wooxy, there is also an option to register using a Google account. Registering with Google simplifies the registration process by allowing use an existing account. If the email address already exists in the system, clicking the Google registration button will simply log in to the Wooxy account. IMPORTANT: By continuing, the name, email, and profile picture from the Google Account associated with us.

Select the Google account, read and confirm our Policies, and press the “Continue” button.

Important! After this registration, need change the passwords in account settings.

Sign in with Google

Registration step 2: Business data

Next, fill in all the required information about the business. Please enter valid data, as this helps us better understand the business's needs and provide a better offer.

  • Business fields option
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    • Industry
    • How many people work in the company?
    • How many customers do you have?
    • Which tools do you use? This information helps us offer more relevant tools or gives us a hint about how to broaden our integrations.

All the fields listed above are required for registration. Press the “Account info” button to move to the next step.

Registration step 3: Account data

This is the final step for data entry, but not the final step of the registration process. We recommend filling in all fields, as this helps us better understand needs and analyze the account before approval. Skip these fields, as they are optional.

Personal data
  • Account fields description and option
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    • Phone number. Important! should be a valid E.164 phone number. This number will be added to the {{phoneNumber}} variable value for the first contact from the Default Contact List.
    • Select a time zone from the drop-down menu. That will be set as the account's time zone. The UTC time zone is set by default.
    • Which communication channels are interested in?
    • What are marketing goals?

To continue the last step of registration, press the “Set up account” button.

Registration step 4: Add domain

The final step of registration is adding a domain or a business email. There are two methods to complete this step: adding and confirming a business email, or adding a domain and verifying it via DNS records. Both methods are described in a separate article regarding sending domain setup. It is important to note that the verification process remains the same, but the domain or business email address must be added at this specific step. All other steps for domain verification are covered in a separate article.

This completes the registration process. The next step is onboarding.  can learn more about this process in the Account Onboarding article.