November 7, 2024
Shopify integration
This article explains how to integrate Shopify with Wooxy for contact synchronization and how to work with automatically generated events after the integration is configured.
Things to know before starting
- Use of the Wooxy platform implies agreement with the Terms of Use and acknowledgment of the Privacy and Anti-Spam Policies.
- Synchronization with Shopify is available via either the Wooxy platform marketplace or the Shopify App Store.
- Integration synchronizes the Shopify account exclusively with the Wooxy Default Contact List.
- Data updates (additions, deletions, or modifications) in Shopify require manual synchronization by clicking the "Update" button on the integration page.
- To include Shopify variables in the Wooxy Default Contact List, each variable name must be explicitly specified during the “Match Variables” step.
- New contacts imported from Shopify must contain at least one mandatory identifier: userId, email, or phoneNumber.
- Contacts synchronized from Shopify with a provided {{phoneNumber}} value are automatically subscribed to Viber and SMS channels.
- Authorization on the Shopify account is recommended before commencing the integration.
- Initiating integration from Shopify redirects the user to the Wooxy account creation form if no active session is detected.
- For accounts created via Shopify, a manual balance top-up is required following account approval, per Shopify regulations. Unlike standard billing, Wooxy only processes charges after full account setup and verification. Detailed information is available here.
Step-by-step instructions
Navigate to the “Apps & Add-ons” page.
Press the “Shopify” button.
Click the “Add Integration” button.
Enter the Shopify store URL into the designated input field.
Review the required permissions and click “Install” to proceed.
Select the appropriate Domain from the drop-down menu.
Click the “Continue” button.
Verify all variables using the “Match variables” feature before adding them to the Wooxy Default Contact List.
Click the “Import” button after mapping is complete to initiate contact synchronization.
Synchronization finalized.
