Pricing and plans details
This article provides guidance on selecting the optimal Wooxy plan based on marketing goals, contact list size, and required feature sets. Evaluation should consider long-term growth rather than monthly email volume alone.
The most popular plans are designed to accommodate diverse business needs. For high-volume senders or organizations with unique requirements, custom plans and tailored pricing options are available upon direct request.
Initial plan selection occurs during onboarding. However, service levels remain flexible: upgrades or downgrades can be made at any time via the Billing management section in the account settings to accommodate changes in traffic, contact volume, or functional requirements. Careful plan evaluation ensures both current operational stability and future scalability.
Things to know before starting
- Plan changes take effect at the start of the next billing cycle. The current plan remains active until the end of the ongoing month.
- The account remains in Trial mode until a subscription plan is selected and account approval is requested. No charges are applied to the card until the account is fully activated.
Subscription term
Wooxy offers monthly and annual billing cycles to accommodate various budgeting requirements. Annual billing offers savings of 10%-25%, depending on active promotions and bundled offers.
Monthly Billing: suitable for short-term projects or testing phases. This cycle requires lower upfront costs and allows for flexible subscription adjustments or cancellations.
Annual Billing: designed for long-term growth. This option reduces overall costs and may include additional benefits, such as increased bandwidth, extra storage, or a free custom domain for the first year.
Payment processing fees
Payments made by credit or debit card incur a 3.89% processing fee.
Bank transfers are exempt from this fee; utilizing bank payments is recommended to avoid additional charges.
Comparing plans
Key considerations for selecting an optimal Wooxy plan include:
Website Traffic: high-traffic sites require plans with increased bandwidth and page-view limits to prevent performance throttling or additional charges.
API and Integrations: access to APIs, webhooks, and advanced CDN rules is restricted to higher-tier plans. Requirements for automation or third-party integrations should be verified against the selected plan’s features.
Support Levels: support options range from community-based assistance for entry-level plans to dedicated account managers and prioritized response times for business and enterprise tiers.
Multi-Site Management: to manage multiple domains, plans that support multiple configurations and custom domains are required.
High-Risk Business Categories: organizations operating in high-risk industries are eligible exclusively for annual Enterprise plans. Such accounts necessitate the procurement of dedicated servers to ensure compliance with specialized security and deliverability standards. Each case is evaluated by the support team to ensure compliance.
Explore plans
The following overview details the available Wooxy plans, structured to support various stages of business development. Options range from entry-level setups to solutions optimized for large-scale marketing campaigns.
Trial plan
The Wooxy trial plan provides access to all features with no time restrictions. No charges are applied to the linked payment method until a manual upgrade to a paid plan is initiated.
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Plan details
- Email | 50/per day | Free
- Web Push | 50/per day | Free
- Viber | 50/per day | Free
- Telegram | 50/per day | Free
- SMS | pay-as-you-go
Higher plan tiers are necessary for accounts with extensive contact data and large audiences to maintain optimal performance and full access to system features.
SMS Pricing SMS services are billed on a pay-as-you-go basis, ensuring costs are strictly tied to message volume without recurring monthly fees. Comprehensive details regarding SMS rates are available on the dedicated pricing page.
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Starter plan
- €5.99 cost/month | 500 contacts | 5,000 emails
- €14.99 cost/month | 1,000 contacts | 10,000 emails
- €39.99 cost/month | 2,500 contacts | 25,000 emails
- €79.99 cost/month | 5,000 contacts | 50,000 emails
- €109.99 cost/month | 7,500 contacts | 75,000 emails
- €149.99 cost/month | 10,000 contacts | 100,000 emails
- €229.99 cost/month | 15,000 contacts | 150,000 emails
- €309.99 cost/month | 20,000 contacts | 200,000 emails
- €399.99 cost/month | 25,000 contacts | 250,000 emails
- All extra cpm (cost per thousand) | €4.00 | €3.00
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Pro plan
- €14.99 cost/month | 1,000 contacts | 12,000 emails
- €49.99 cost/month | 2,500 contacts | 30,000 emails
- €95.99 cost/month | 5,000 contacts | 60,000 emails
- €145.99 cost/month | 7,500 contacts | 90,000 emails
- €169.99 cost/month | 10,000 contacts | 120,000 emails
- €329.99 cost/month | 25,000 contacts | 300,000 emails
- €549.99 cost/month | 50,000 contacts | 600,000 emails
- €749.99 cost/month | 75,000 contacts | 900,000 emails
- €1,049.99 cost/month | 100,000 contacts | 1,200,000 emails
- All extra cpm (cost per thousand) | €3.00 | €2.00
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Enterprise plan
- €479.00 cost/month | 50,000 contacts | 750,000 emails
- €958.00 cost/month | 100,000 contacts | 1,500,000 emails
- €1,437.00 cost/month | 250,000 contacts | 3,750,000 emails
- €2,874.00 cost/month | 500,000 contacts | 7,500,000 emails
- €4,311.00 cost/month | 750,000 contacts | 11,250,000 emails
- €8,622.00 cost/month | 1,500,000 contacts | 22,500,000 emails
- All extra cpm (cost per thousand) | €2.00 | €1.00
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Transactional/SMTP
- €50.00 cost/month | 25,000 emails | €2.00 cpm
- €75.00 cost/month | 50,000 emails | €1.50 cpm
- €120.00 cost/month | 100,000 emails | €1.20 cpm
- €275.00 cost/month | 250,000 emails | €1.10 cpm
- €500.00 cost/month | 500,000 emails | €1.00 cpm
- €950.00 cost/month | 1,000,000 emails | €0.95 cpm
- €1,800.00 cost/month | 2,000,000 emails | €0.90 cpm
- €4,250.00 cost/month | 5,000,000 emails | €0.85 cpm
- €8,000.00 cost/month | 10,000,000 emails | €0.80 cpm
- All extra cpm (cost per thousand) | €1.00
Included features per plan
Each Wooxy plan includes a robust suite of tools for message personalization, contact management, and team collaboration. The following breakdown details the core features and their availability across different tiers.
Key features
Variables per contact list: custom data fields (e.g., name, location) used for personalization and segmentation. Plans include a set number of free variables; additional units are available at €5 per 5 variables.
Segments: tools for grouping contacts based on behavior or attributes (e.g., campaign engagement or geography) to enable targeted marketing.
Contact lists: independent lists for managing multiple audiences or distinct projects within a single account.
Teammates: multi-user access to the Wooxy workspace for collaborative management.
Tags: flexible labels used for contact organization, filtering, and triggering automation workflows.
Custom domains: support for verified sender domains to enhance brand identity and optimize deliverability.
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Features table
- Variables per contact list | 5 (Starter) | 15 (Pro) | 25 (Enterprise)
- Segments | 5 (Starter) | 15 (Pro) | 30 (Enterprise
- Contact lists | 1 (Starter) | 3 (Pro) | 5 (Enterprise)
- Teammates | 3 (Starter) | 10 (Pro) | 30 (Enterprise)
- Tags | 3 (Starter) | 10 (Pro) | 25 (Enterprise)
- Custom domains | 1 (Starter) | 3 (Pro) | 10 (Enterprise)
Add-ons and services
Wooxy provides a range of optional add-ons and services to address specific business requirements. These resources, including dedicated IP addresses and SSL certificates, are designed to enhance email deliverability, security, and overall campaign performance.
While core plans include specific feature limits, additional capacity is available through the Add-ons store. For organizations with unique operational needs, the support team provides assistance in developing custom solutions tailored to specific business objectives.
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Add-ons and services table
- Dedicated ip | - (Included in the Plan) | 60€/month
- File storage | 200mb (Included in the Plan) | +200mb - +1000mb → 20€/month - 100€/month
- Tags | free (Included in the Plan) | +10 tags - +50 tags → 20€/month - 60€/month
- Variables | free (Included in the Plan) | €5 per 5 variables/month
- SSL certificate | - (Included in the Plan) | 5€/domain
Scalability: management of multiple brands, campaigns, or large teams is best supported by Pro or Enterprise plans, which provide the necessary flexibility and operational capacity.
Pricing policy: listed rates are subject to change. Wooxy uses a dynamic pricing model based on usage volume and market conditions. The support team should be consulted for the most current pricing data.
Custom requirements: for advanced functional needs or specialized configurations, the Sales Team is available at sales@wooxy.com to provide tailored offers.
Frequently Asked Questions
Can I try Wooxy before paying?
Yes, users can start with a free trial.
Is there a refund policy?
Monthly plans may not be eligible for refunds once billing has started.
Wooxy does not provide refunds if the account has been used during the billing period and contains contacts. If the account remains unused and no contacts are stored, please contact support to discuss your situation.
For full details, please refer to our Terms and Policies.
Do unused plan balances carry over to the next month?
No. Plans reset every month, and any unused balances do not carry over to the next billing cycle.
This means that each new billing period starts fresh, and any remaining allowances from the previous cycle will expire. It’s important to plan your usage accordingly to maximize the value of your subscription within each billing period.
What happens when I upgrade my plan?
When you upgrade your plan, Wooxy automatically recalculates the remaining value of your current subscription based on the time and services you have already used. This recalculated amount is then either applied directly toward the cost of your new, higher-tier plan or credited to your account as a balance. You can safely use this balance for future payments or additional services within Wooxy.
This process ensures a seamless transition between plans without any loss of value, allowing you to scale your marketing efforts smoothly as your business grows.
Can I pause or freeze my plan?
Freezing or pausing a plan is not currently available. If you find that you need to temporarily stop your subscription or have any concerns about your plan, please reach out to our support team. They can help explore possible solutions, including plan changes or alternative options to best accommodate your needs.
Do I need to provide a credit card to start the trial?
Yes, a credit card is required to start the Wooxy trial. However, your card will not be charged until you decide to upgrade to a paid plan. This allows you to explore all features risk-free and get a full sense of the platform before making any financial commitment.
How do I cancel my Wooxy subscription?
To cancel your subscription, please reach out to our support team. They will guide you through the cancellation process and address any questions or concerns you may have.
How do I update my billing information?
You can easily update your Company Name, Billing Address, and payment card details in the “Payment Method Edit” section of your account. For step-by-step instructions, please visit our guide here: Edit Your Payment Method Information.
Can I customize my plan to better fit my business needs?
Yes, Wooxy offers flexibility to tailor plans according to your specific requirements. If you need a customized solution or additional features, please contact our support team. They will work with you to find the best plan configuration for your business.
Need Help Choosing a Plan?
Take a moment to review your current usage and forecast future growth. Choose the features that ensure faster, more secure, and reliable experiences for your users.
